Who we are
The Beauty of Zen is a private organic salon and head spa located at 1023 Southbridge St, Suite 204, Worcester, MA 01610. This privacy policy explains what information this website (https://thebeautyofzen.com) collects, how we use it, and your rights.
For any privacy-related question, you can reach us at shannon@thebeautyofzen.com.
Information we collect
Contact form: when you fill out the form on our Contact page, your name, email, phone (if provided), service of interest, and message are passed directly to your own email application, they are not stored by this website. The message is then sent from your email account to ours, the same as any normal email.
Booking platform: appointments are handled by our third-party booking provider, which collects the personal and payment information needed to schedule your visit. That data is governed by the booking provider's own privacy policy.
Anonymous analytics: we may use privacy-friendly analytics to understand which pages are popular and how visitors find the site. No personally identifying information is collected by these analytics, no cookies, no fingerprinting, no profile building.
How we use your information
We use the information you send us through the contact form to respond to your inquiry. If you book an appointment, we use the data passed through our booking provider to prepare for your visit and contact you about it (confirmations, reminders, follow-up care).
We do not sell your information. We do not share your information with third parties for marketing.
Cookies and tracking
This site uses minimal cookies, only those required for essential functionality (such as the embedded Google Map). We do not run advertising trackers, retargeting pixels, or social media tracking pixels.
Embedded content from third parties (Google Maps, Google Fonts, Instagram, Facebook) may set their own cookies according to their own policies when you interact with that content.
Third-party services
Google Maps & Google Fonts, used to display our location and to render typography on the site.
Booking platform, used to handle appointment scheduling, payment, and reminders. Their privacy policy governs the data you submit during booking.
Instagram & Facebook, used for our public social presence; following or interacting with us on those platforms is governed by their respective policies.
Data retention
Inquiries you send via the contact form are retained in our email inbox as long as needed to respond and maintain a record of the conversation. You may ask us to delete this record at any time.
Appointment records held by our booking provider are retained according to that provider's policy and any applicable accounting/tax record-keeping requirements.
Your rights
You have the right to ask what personal information we hold about you, to correct it, and to ask us to delete it (subject to any legal record-keeping requirements). To make any of these requests, email us at shannon@thebeautyofzen.com.
Children
This site is not directed to children under 13, and we do not knowingly collect information from children under 13.
Updates to this policy
We may update this policy from time to time as our services or applicable laws change. The "Last updated" date at the top of this page reflects the most recent revision.